Warranty Policy - General

All Genesis Designs Jewellery pieces come with a three (3) month manufacturing warranty which covers faults and defects present from the manufacturing process, where there is no evidence of damage.

Not covered under manufacturing warranty:
- Accidental damage or loss
- Stretched, bent or broken chains/chain links
- Bent rings or bent prongs/claws on rings, or broken prongs/claws
- Scratched surfaces, chipped or dented surfaces
- Discolouration, or tarnish 
- Bent/broken earring posts/clasps through wear and tear
- Alterations or repairs completed by persons other than Genesis Designs Jewellery

- Warranty does not cover continued use of your products (where such use is not reasonable) after any defect becomes apparent; along with failure by you to notify us of any defect in a reasonable time.

By purchasing from Genesis Designs Jewellery you are agreeing to all terms and warranties as these are a condition of sale, and are compliant with Australian consumer law.

Replacement or repair is at the sole discretion of Genesis Designs Jewellery. When a good is repaired under the original contractual warranty term, only the remaining term of the original contractual warranty will continue to apply.